Four Lutheran physicians receive kudos

Four physicians received kudos from grateful patients and nurses this month for showing exceptional clinical skill and compassion, as well as a commitment to teamwork. We’re proud to recognize those physicians here.

Patient comment captured by Qualtrics

Dr. Alan Synn performed a vascular procedure on me, and he and his team were wonderfully professional. From the beginning I knew I was getting the best care possible. After the surgery, the kindness and care I received in my room was far beyond what I may have expected. I can’t thank you enough for my experience, the staff and the environment. You lifted my spirit and my recovery.

An email sent to Medical Staff Services

Please share this with Kian Bidanjiri, DO: Thank you so much for your presence and support during our PP hemorrhage on OB the other day. As the primary nurse, I felt so well supported by you, comforted by your presence and confident in your suggestions. You were calm, kind and collaborative and really helped in what could have been a stressful situation. It made all the difference! Thanks for supporting the nursing staff and taking good care of our patient. We all appreciate you!

Summary of a call placed to Patient Experience

A patient called and shared that he had excellent care during his visit and he wants to provide a small gift of gratitude and thank you to those who he felt took great care of him, including Kelli Robertson, MD, and Michael Lewis, DO. He will bring a pen engraved with their names, a little notepad and a small bottle of honey.

Thank you to these physicians and all members of the medical staff who expertly treat patients and serve as a calm and uplifting presence for everyone in the Lutheran community.